Where to Buy

Any Genesis products that have been purchased from an UNAUTHORIZED dealer (Including, but not limited to - traditional storefront retailer, mail order outlet, or online dealer) OR if the original factory serial number has been removed, defaced or replaced in any way, WILL NOT be honored or serviced under the existing Genesis warranty policy. Pre-Owned Genesis products will come with an original Warranty Registration from the previous owner(s) and you MUST obtain this Warranty Certificate in order to obtain warranty service.

Please check with the Country Distributor below on the authorized dealers in each country. If you are in doubt, please contact us directly at +1 206 762 8383, or by email at [email protected].


NORTH AMERICA: Call Genesis at (206) 762-8383


INTERNATIONAL - Country Distributors and Dealers

By convention, since states and cities in the USA have different sales tax, the Manufacturer's Suggested Retail Prices listed in the US are stated without Sales Tax. In other countries, VAT is usually included in the price quoted. Hence, Genesis proposes a Suggested Retail Price for export countries which typically includes airfreight and transport costs, and VAT/GST. This makes for fair business practices as a customer flying to the US and making a personal purchase and privately importing the product will likely end up paying the same price, and not enjoying the benefit of local warranty and service.

Please enquire with the dealer / distributor if you have any questions.


Audio Reference Ltda
Sao Paulo, Brazil
Click to send E-mail
Website: www.audioreverence.com.br
Tel: +55 11 5505 0487


Absolute Audio & Visual
Athens, Greece
Click to send E-mail
Website: www.absoluteaudio.gr
Tel: +30 210 99 55 727 / +30 210 99 52 578


Prague, Czech Republic
Click to send E-mail
Website: www.soundstyle.cz
Tel: +420 739 402 253


Barcall Audio
Drogheda, Co. Louth, Ireland
Click to send E-mail
Website: www.barcall.ie
Tel: +353 (0)41 984 6339


MOR Audio and Video
Santiago, Chile
Click to send E-mail
Tel: +56 2 356 0242


RAVE System Sdn Bhd
Kuala Lumpur, Malaysia
Tel: +60 3 2163 2818

HiFi Choice
Penang, Malaysia
Tel: +60 4 229 5880


Forthwise Ltd
Central, Hong Kong
Click to send E-mail
Website: www.forthwise.com
Tel: +852 2868 9993


Reference Audio
The Adelphi, Singapore
Tel: +65 6338 5577


Audist Oy
Helsinki, Finland
Click to send E-mail
Website: www.audist.fi
Tel: +358 14 833 755


Audio Excellence Co., Ltd
Bangkok, Thailand
Click to send E-mail
Website: www.audioexcellence.co.th
Tel: +662 631-5375


Audio Feeling
Nice, France
Click to send E-mail
Website: www.audioteam.fr
Tel: +33 493 871 01