Any Genesis products that have been purchased from an UNAUTHORIZED dealer (Including, but not limited to – traditional storefront retailer, mail order outlet, or online dealer) OR if the original factory serial number has been removed, defaced or replaced in any way, WILL NOT be honored or serviced under the existing Genesis warranty policy. Pre-Owned Genesis products will come with an original Warranty Registration from the previous owner(s) and you MUST obtain this Warranty Certificate in order to obtain warranty service.

We currently welcome representation inquiries from dealers and distributors in various territories in the USA as well as the rest of the world. Please contact us through our Representation Inquiry Page.

NORTH AMERICA: Call Genesis at (206) 762-8383 or email us through our contact page.

INTERNATIONAL: See Country Distributors and Dealers below

By convention, since states and cities in the USA have different sales tax, the Manufacturer’s Suggested Retail Prices listed in the US are stated without Sales Tax. In other countries, VAT is usually included in the price quoted. Hence, Genesis proposes a Suggested Retail Price for export countries which typically includes airfreight and transport costs, and VAT/GST. This makes for fair business practices as a customer flying to the US to make a personal purchase, then privately importing the product will likely end up paying the same price, but not enjoy the benefit of local warranty and service. Please inquire with the dealer / distributor if you have any questions.

CZECH REPUBLIC & SLOVAKIA DISTRIBUTION

SoundStyle
Prague, Czech Republic
Click to send E-mail
Website: www.soundstyle.cz
Tel: +420 739 402 253

GREECE

Absolute Audio & Visual
Athens, Greece
Click to send E-mail
Website: www.absoluteaudio.gr
Tel: +30 210 99 55 727 / +30 210 99 52 578

CHINA, HONG KONG & MACAU
DISTRIBUTION

Forthwise Ltd
Central, Hong Kong
Click to send E-mail
Website: www.forthwise.com
Tel: +852 2868 9993

IRELAND

Barcall Audio
Drogheda, Co. Louth, Ireland
Click to send E-mail
Website: www.barcall.ie
Tel: +353 (0)41 984 6339

FINLAND

Audist Oy
Helsinki, Finland
Click to send E-mail
Website: www.audist.fi
Tel: +358 14 833 755

MALAYSIA

HiFi Choice
Penang, Malaysia
Website: www.hifichoice.com.my
Tel: +60 4-229 5880

RAVE System Sdn Bhd
Kuala Lumpur, Malaysia
Tel: +60 3 2163 2818

YYSounds & RAVE
Ipoh, Malaysia
Facebook: YY Sounds & RAVE Facebook Page
Tel: +60 12-584 6520

FRANCE

Audio Feeling
Nice, France
Tel: +33 493 871 01

SINGAPORE

Reference Audio
The Adelphi, Singapore
Tel: +65 6338 5577

POLAND

AbcSoundLab.com.pl
Poznan, Poland
Click to send E-mail
Website: www.abcsoundlab.com.pl
Tel: +48 61 84 74 505

THAILAND

Audio Excellence Co., Ltd
Bangkok, Thailand
Click to send E-mail
Website: www.audioexcellence.co.th
Tel: +662 631-5375